Friendster’s Automatic Response for My Complaint About Mobile Site on Mobile Phone

Yeah, this is what will Friendster team said. I copied it from my inbox at yotoliberty@yahoo.com

Please pay attention [Incident: 080529-007100]

Friday, May 30, 2008 7:52 PM

From:

“Friendster Customer Support”

Add sender to Contacts

To:

yotoliberty@yahoo.com

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

Thank you for allowing us to be of service to you.

Subject

Please pay attention

Discussion Thread

Response (John) 05/30/2008 05:52 PM

Hello Yohanes,

——————————————————————————————————

ATTENTION:

——————————————————————————————————-

This is an automated response.

If you are trying to reach Customer Support or want to give us more feedback, just reply to this email.

——————————————————————————————————-

Thank you for your feedback regarding our new mobile phone site. Due to the overwhelming number of responses, we will be unable to respond to every message, however rest assured that we are reading your messages.

We have heard your feedback and we are working as quickly as possible to add more features to our mobile site. Viewing and posting comments are not supported yet but we will be adding it very soon so please stay tuned. Also, as you have noticed, the option to access the desktop version (www.friendster.com) from your mobile phone was removed. We understand that some users would like it however we are focused on making the mobile site a great mobile Friendster experience through adding more features, making them easy to access on a phone, and of course listening to our users. For those of you who have a more advanced mobile phone, we will work on making the experience better for you as well’

If you would like to provide specific feedback on additional features you think we should add to the mobile site, please reply to this email. Change can be difficult, but with it often times comes better experiences given the opportunity. We really appreciate your patience as we work on improving Friendster’s mobile site. Please check the site regularly to see the changes!

Thank you,

Friendster Mobile Team

Customer (Yohanes Lieberto = Yoto) 05/29/2008 02:27 PM

Message-Id: <20080529193650.779AF18080@phpadmin5.gbxsc.friendster.com>

I am really dissapointed. Every time i type http://www.friendster.com, i just get m.friendster.com ! My friend said that there is a link named desktop view below the login form. I didn’t find it! How could this happened? I am friendster user from Indonesia, i use Opera Mini 4.1 and my phone is Sony Ericsson w550i. I really upset with this problem. Something wron with my phone or what? I already delete and download Opera Mini again and again until more than 10 times. I also try the other language, it didn’t work. I try to open it with my deafult internet browser, it didn’t work. I try to open it with Opera Mini 3.1.2, it also didn’t work. I already try to access http://www.friendster.com for more than 50 times ! Can you imagine how important it to me? Please.. pay attention on this. I never have an experience this before during all the time i use friendster until yesterday. Poor me if i must rent a computer to open my friendster page. I’d better NOT USING FRIENDSTER

ANYMORE.

Please fix this problem soon.

Regards,

Yohanes Lieberto

=====================================

Category: Friendster Mobile Feedback

Received: Wed, 28 May 2008 01:28:00 -0700

UserID: 42414323

Email: yotoliberty@yahoo.com

MemberSince: 2007-04-30

Country: ID

Auto-Response 05/29/2008 02:27 PM

This is an automatic response. Your question has been received.

Hhaha, i was so upset until i wrote like that at the time. A good automatic reply i guess. It answer all my questions. Hope this letter can also answer your questions. Ok, keep rock on Frienster guys!

Keywords : what does friendster say about mobile view, friendster’s mobile site progress, e-mail reply for complaints about mobile view, when will mobile view disappear forever

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